Terms & Conditions

If you have any questions or concerns about the product, please don't hesitate to contact our Customer Support at +91-73059 69320.

Understanding Your Product:

Please note that any accessories shown in the product photograph are for representation purposes only and are not included with the actual product. Additionally, furniture items with intricate and hand-painted details are unique and may have slight differences from the picture.

Placing An Order:

Before placing an order, please ensure that the dimensions of your entrance or door are suitable for the product's delivery. We cannot accept return or cancellation requests if there are issues with delivering the product to your location. Some items require no assembly, and details can be found in the item description. If assembly is required, we will schedule a carpenter visit.

On Returns:

In the event that you need to return an item, please ensure that the product is in its original condition and properly packed.

Damages:

We take great care in our delivery process to ensure a damage-free experience. If you receive a damaged or defective product, please inform the delivery personnel immediately and report the issue to our customer care team at support@homeone.store. We will assess the damage or defect within 72 hours and provide an appropriate solution, such as returning or replacing the product. If any parts are missing from the product assembly, please inform our Customer Support team, and we will arrange for the delivery of those parts as soon as possible.