• The product comes with Upto 5 years warranty period, Its completely based on product.
  • The warranty covers manufacturing/workmanship defects issues that occur during the warranty period.
  • The warranty applies to furniture used under normal household conditions.
  • Normal wear and tear of the product over prolonged use is not covered under warranty.
  • Small cuts, scratches or damages due to wrong cleaning methods or impacts/accidents are not covered under warranty.
  • Damage caused due to incorrect installation/assembly by the customer is not covered under warranty.
  • Products that have been stored, assembled, or installed incorrectly, used inappropriately or cleaned using the wrong cleaning methods or cleaning products are not covered under warranty.
  • Cracks developed due to the displacement of the product are not covered under warranty.
  • Decaying of wood due to consistent exposure to water is not covered under warranty.
  • Solid wood will contract and expand throughout the life of the product due to seasonal climate variations, and it does not cover under the warranty section.
  • Joint lines, wood grains, or other issues related to the natural characteristics of wood are not defects and are not covered under warranty.
  • Claims for seasonal splits or joints opening are limited to the warranty period from the time of purchase for solid wood furniture.
  • Upholstery fabrics such as seat covers have no warranty. For upholstery products, the warranty applies to the frame, and mechanisms, if any.
  • Non-standard dry-cleaning procedures or the use of harsh chemicals are not covered under warranty.
  • Unevenness of up to 5 mm is accepted due to differences in floor and surface levels and is not covered under warranty.
  • Customers can raise a ticket through the Help Centre in case of any warranty issues, and the company will resolve the query at the earliest.


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